Warranty
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1-Year Limited Product Warranty
Toys4Tots LLC (doing business as KRAFT HOUSE) warrants all wooden playsets, dollhouses, play kitchens, and activity tables against defects in materials and workmanship under normal residential use for 1 year from the original date of delivery.
What Is Covered: Structural wooden components, hardware, and manufacturing defects.
What Is Not Covered: Normal wear and tear, natural wood weathering, improper assembly, or commercial use.
How to File a Warranty Claim: Contact our support team at contact@mykrafthouse.com or call +1 (703) 640-9433 (Monday–Friday, 9:00 AM – 5:00 PM CST) with your order number and photos of the issue.